Frequently asked questions

Unsure of any Jargon or technical terms?


These packages are designed for clients who require full support and management of their hosting solution.

We accept all VISA & Master Cards both debit and credit cards. We currenly also accept Bitcoin and Paypal payments for all services.

We’ve designed our control panel so that it is easy to manage your domains and web hosting in one place. The FTP feature of our web hosting services makes it simple to upload your website.

Yes you can point your existing domain name to your hosting service with Telasera and update your DNS records.

Web hosting allows you to publish your website. You will need a web hosting service to host your website so that people can view your website/application online.

A hosting control panel is a tool that allows you to manage all aspects of a hosting service. The Control Panel allows you to do most of the complex system admin processes in just a few clicks from the admin interface. You are able to complete advanced tasks such as server migrations, web server switching etc. in just a few clicks

MySQL, MS (Microsoft) SQL Server are database systems. Databases are a collection of data arranged for ease and speed of search and retrieval. Databases are used to create a variety of sites in Wordpress CMS and others.

You can view the status of all your services within our client portal.

It Depends on your requirements, for example; If you need to support Microsoft products such as, ASP, MS Access, Microsoft SQL Server or VBScript, then Windows hosting would be better. Linux is generally a more popular option because of its affordability, stability and many features. Linux supports PHP, Perl, mySQL, PostgreSQL and CGI Scripts.

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